Chapter 903 - 444: Hypochondria? The High-Toned Female Customer

Chapter 903: Chapter 444: Hypochondria? The High-Toned Female Customer

After returning to Sunshine Clinic, he immediately contacted the two patients recommended by Director Tian.

"Hello, is this Wan Hong?"

Li Jingsheng didn’t know whether the person was male or female, because the name was relatively neutral.

It’s more prudent to just use the name.

"Yes, I’m Wan Hong. Who is this?"

This time he could tell it was a man’s voice.

"Mr. Wan, hello, I’m Li Jingsheng from Sunshine Clinic. Director Tian from Renmin Hospital mentioned that you have a need for high-end colonoscopy services, so I’m calling to inquire."

Li Jingsheng briefly introduced himself.

"Yes, I do have this need. You run a clinic; is your medical skill better than Renmin Hospital’s?"

Mr. Wan expressed skepticism.

"How should I put this! There’s a saying that every man has his strengths and weaknesses. Our Sunshine Clinic is more specialized in our featured services, but in other aspects, surely Renmin Hospital is stronger."

"Hmm, there’s some sense in what you’re saying. Let me tell you my requirements, and if you’re confident, take the job. In the past two years, I’ve often felt a bit uncomfortable in my stomach after meals, but after imaging and colonoscopy, no problems were found. Because I’m quite heavy, doctors said my colonoscopy is a bit more challenging. Director Tian told me that your team can handle such difficult colonoscopies.

Money isn’t an issue.

I need to ensure safety, not injure my intestines. And also check thoroughly to see if there’s really any issue in my intestines?"

Mr. Wan stated his requirements.

His mindset is the same as most ordinary people. When the body feels a bit uncomfortable, it’s hard not to suspect that something might be wrong.

Then they repeatedly seek assurance and ask doctors for examinations.

"Before taking this job, I’ll conduct an assessment of your health to ensure I’m confident before proceeding. There’s basically no need for you to worry about safety. However, colonoscopy doesn’t need to be done too frequently. It’s generally enough to check once a year."

Li Jingsheng wants to make money, but never indulges in over-treatment.

He also won’t earn money that makes him uneasy with his conscience.

"Isn’t it possible to do it twice a year?"

"It’s not that it’s impossible, just that it’s unnecessary."

"I checked last month, and nothing was found. But when I learned from Director Tian that your team is highly professional, I wanted to do it again. You might not believe it, but I really feel like there’s something wrong with my body."

Mr. Wan appeared extremely persistent.

For patients like him, persuasion from others is hardly effective.

"Alright then! Since you want to re-check, I’ll re-check for you. If it’s just a simple examination, the service fee is three thousand per time. If you agree, you can come to my clinic for an assessment. Once the assessment is complete and I feel confident, I’ll sign a service agreement with you, provide you with purification medicine, and once the conditions for inspection are met, conduct the examination."

Li Jingsheng agreed to the request.

"Are you at the clinic now?"

Mr. Wan was even more anxious than he was.

It’s unclear what discomfort symptoms Mr. Wan was experiencing?

There are generally two possibilities when patients feel unwell.

One is that there’s indeed illness, but doctors couldn’t diagnose it. After all, doctors are human, and modern medical diagnostic methods can’t identify the specific cause of many illnesses. Even misdiagnoses often occur.

The other is a psychosomatic condition.

The patient suspects they’re ill, but they’re actually not.

"I’m at the clinic!"

Li Jingsheng replied.

"Can I come to see you now?"

"No problem, I’ll be waiting for you at the clinic."

After finishing the conversation with this patient, Li Jingsheng called another patient.

"Hello, is this Ye Qingqing?"

"Yes, what’s the matter?"

It was a woman’s voice, sounding quite youthful.

Probably only around twenty or thirty years old.

Some women maintain themselves well, appearing very youthful, and this includes their vocal cords.

"I’m Li Jingsheng from Sunshine Clinic. Director Tian from Renmin Hospital informed me that you have a requirement for high-end colonoscopy services, is that right?"

"Hmm!"

She admitted.

Her voice sounded rather aloof!

"My team can provide you with high-end colonoscopy services; is it convenient to schedule a time for an assessment of your physical condition?"

"You can’t just say what you want and expect to be believed. You claim to provide high-end colonoscopy services, but do you have the qualifications? I want to first see detailed information about your team and the colonoscopy services you’ve provided to others before deciding whether to choose you."

Her tone was very high.

She seems to be a very picky person.

"There’s absolutely no issue with qualifications; otherwise, Renmin Hospital wouldn’t have referred you to me. As for reviewing colonoscopy services provided to other customers, I’m sorry, but that involves others’ privacy, and we can’t provide that information."

Li Jingsheng’s team is just starting out and very much needs clients.

But that doesn’t mean he has no bottom line.

He can’t act like a beggar pleading with customers to come to him for a colonoscopy.

This is just the present situation; in the future, when he becomes well-known, undoubtedly customers will call him proactively. Those in need will take their information to the clinic for an evaluation.

Instead of now, where it feels like being a salesman.

This feeling was very humiliating for him.

Medicine should never be a service industry, but rather a special rigid demand.

Sometimes the relationship between doctor and patient is like a supply-demand relationship.

"Since you can’t provide it, goodbye!"

The woman decisively hung up the phone.

Li Jingsheng shook his head; he’s encountered all kinds of patients.

It’s better not to serve such customers.

Fussy customers are generally hard to please.

His high-end services have just started, and if a customer makes a fuss and complains to the health authority, that would truly be foolish.

Lian Tao mentioned that in the whole Jiangli City, Li Jingsheng is the only doctor who can maintain a colonoscopy damage score below 0.4.

As long as this female customer has this kind of need, she’ll eventually seek out Li Jingsheng.

Hopefully, it won’t be too late when she does.

If she waits a year or two, by then Li Jingsheng’s team will have gained a reputation, and she’ll trust this medical team. But if the diagnosis reveals that it’s middle to late-stage colon cancer with metastasis, it would really be a case of lost opportunity.

About half an hour later, a black Mercedes stopped at the clinic entrance.

A middle-aged man with a large head and ears, accompanied by family, walked into the clinic’s reception hall.

"Is this Dr. Li?"

"Yes, that’s me."

Li Jingsheng stood up to greet him.

"I’m Wan Hong, who called you earlier. I’ve come for an evaluation. I have heard that your clinic has a very good reputation. Most of the health supplements I take are from your clinic."

Mr. Wan exuded the demeanor of a mature and steady middle-aged person.

Every word and action was composed and practiced.

"Thank you for your trust and praise. If there are any issues with the supplements sold by our clinic, you can always bring them to our attention. Is this your partner?"

"Haha, yes, I’m his wife."

The woman wore glasses, her short hair permed into waves. She spoke with warmth.

"Please have a seat, both of you!"

The other staff members at the clinic had already left for the day, leaving only the online sale customer service representatives and packing personnel busy.

The daily shipment volume was huge, and everyone was busy.

The packing staff hired by Li Jingsheng were temporarily considered as temporary workers. The more they worked, the more they earned.

Once he clears the remaining payments for buying the clinic, he plans to consider setting up some incentive measures. For instance, packers who perform well may become permanent employees.

For now, only the customer service personnel were official employees of the clinic.

He poured a glass of water for both Mr. Wan and his wife.

"Mr. Wan, please tell me about your symptoms."

"Well, there’s not much except that after eating, I always feel that my stomach is uncomfortable. A colleague of mine passed away from bowel cancer, so I’m particularly sensitive about this condition. He often had diarrhea at the time, and because he was busy with work, he didn’t take it seriously. Later, he started passing blood in stool, which alarmed him, and when he went to the hospital for a check-up, it was already late-stage colon cancer.

This incident affected me deeply.

The doctor who examined him shook their head with a sigh, saying bowel cancer isn’t terrifying, as long as one undergoes annual check-ups. Issues can generally be detected early."

Mr. Wan felt a palpable fear and anxiety, with reason.

Witnessing a colleague’s death firsthand, especially from bowel cancer, left him with no other option but to be wary.

Especially for wealthy people, they place greater importance on health.

They really can’t bear the thought of dying.

Having accumulated a comfortable wealth and lifestyle, who would be willing to die just like that?

"Let me first take your blood pressure and temperature!"

"Sorry for the trouble!"

Mr. Wan nodded in agreement.

Li Jingsheng took his temperature: 36.7 degrees, normal.

Heart rate at 67, a very good state.

Blood pressure was well-maintained, with a systolic of 131 mmHg and diastolic of 73 mmHg.

"How old are you this year? Your blood pressure is exceptionally well-maintained!"

Li Jingsheng couldn’t help but commend.

"It’s alright! Usually, I pay a lot of attention to my diet and routine. I’m 67 this year."

"Well, that’s really unexpected! Older folks are most likely to have hypertension issues, especially those who are well-off financially, prone to high cholesterol, blood pressure, and sugar levels — what’s known as lifestyle diseases. You’re truly keeping it under control impressively."

Li Jingsheng’s words greatly pleased Mr. Wan.

Mr. Wan’s wife chimed in, "My husband is very particular about his food, never indulging in lavish meats. At home, the cooking oil is either tea oil or peanut oil. Once, my daughter sent us a bottle of olive oil to try, and do you know what he said? He said foreign stuff is unreliable, there are too many genetically modified species abroad, eating them isn’t safe.

Every evening after dinner, he drags me out for a walk.

If we don’t go out, he won’t have it."

Though Mr. Wan’s wife was talking, she conveyed an air of contentment.

"Haha, having such a husband at home is great! Based on your complexion, I can tell your health is equally good."

Li Jingsheng thought this elderly couple truly knew how to live.

At an older age, their relationship remained harmonious.

Generally, as people grow old, they become more peculiar, making coexistence with a spouse rife with friction.

"Mr. Wan, let’s head inside for an abdominal check-up first!"

"Alright."

Mr. Wan, pleased with the compliments, followed into the examination room.